FAQs

Parents

How do I get my child evaluated?

Call the Children’s Center at (318) 813-2960 to request a referral packet. Complete referral packet with requested information and hand-deliver or mail to the below address. Once a completed packet is received and reviewed, an appointment letter will be sent.

LSU Health Shreveport
ATTN: Children’s Center
1450 Claiborne Ave.
Shreveport, LA 71103. 

Do I need a physician’s referral?

Yes. A prescription from your child’s pediatrician or Primary Care Physician (PCP) is required. Referrals from physicians other than the PCP/pediatrician will not be accepted. The physician referral should be turned in with the referral packet or faxed to (318) 813-2989.

What type of custody documentation is required?

If any court action has been conducted regarding child custody, the LSU Health Shreveport Children’s Center requires a copy of the documentation. If the child resides with anyone other than the parent, the Children’s Center requires the legal documentation which provides permission to make educational, medical, and mental health decisions for the child. If this document does not exist, the parent is required to complete a release of information giving Children’s Center permission to discuss evaluation services. The parent will also need to complete the permission to evaluate document.

What do I need to know about payment?

The LSU Health Shreveport Children’s Center accepts most major insurances as well as Medicaid. Depending on the service, some out of pocket expense may occur. Contact the billing department for billing questions.

What happens the day of the child’s evaluation?

Each team member scheduled to evaluate the child that day will spend from 1-2 hours with the child. During this time, meetings with parents/legal guardian or other appropriate people may be scheduled with other team members. It is very important that the family members plan to stay at the Children’s Center while the child is here.

What should I do if I must cancel or I’m running late for an appointment?

Please call the Children's Center at (318) 813-2960 as soon as possible in the event of a cancellation or if you are going to be late. If your arrival time is more than 15 minutes late, your appointment may need to be rescheduled.

When might I know the results of the evaluation(s)?

Some team members MAY provide verbal feedback about the child’s performance on the date of testing; however, other information is critical and an assessment team meeting or “staffing” for the child is done the following week where all team members bring their results, discuss issues, and make a team decision about recommendations. An opportunity for a follow-up conference to review the results/recommendations will be scheduled with the appropriate team members usually within 3 weeks following the completion of all evaluations.

What services are available for treatment?

The Children’s Center is generally considered a diagnostic or evaluation center and does not typically conduct ongoing therapeutic interventions. However, the faculty at the Children's Center provides some opportunities for individualized or group treatment for a limited number of children needing speech and language treatment. If a child is in need of counseling, therapy, or other psychological treatment, a list of options is provided on the “Learn More” tab. If the faculty cannot schedule a child for treatment, s/he will help the family with referrals to other community providers and facilities.

How do I find the Children’s Center and where do I park?

The Children's Center is located within the LSUHS-School of Allied Health Professions building, a four story building located at 1450 Claiborne Ave., Shreveport, LA 71103. Patient parking is located in front of the building at the Claiborne Ave. entrance. Look for an awning and a sign reading “Gordon H. Schuckers Rehabilitation Pavilion.” A map of the LSU Campus, directions, and pictures of the building can be found here.

Children's Center

Children's Center

Providers

How do I refer my patient for evaluation at the Children’s Center?

A referral from the child’s pediatrician or Primary Care Physician (PCP) is required to initiate the evaluation process. Only a pediatrician/PCP referral will be accepted. The referring PCP should provide parent/legal guardian with a prescription/referral for evaluation services. Please include the type of evaluation desired as well as suspected diagnosis. If the PCP desires, a duplicate prescription/referral can also be faxed to (318) 813-2989. The patient will be required to complete and return an intake packet to be included with the prescription/referral. Families will be scheduled for evaluation when intake documentation (including referral/script) are complete.

Does the Children’s Center accept insurance? If so, what types?

Yes. The LSU Health Children’s Center accepts most major insurances as well as Medicaid. Depending on the service, some out of pocket expense may occur.

How do I get the results of the evaluation?

Typically the results of the evaluation are provided to the families via a written report. All diagnostic information and treatment recommendations are provided in the report. Families are encouraged by Children’s Center faculty to provide a copy of the evaluation report to the referring pediatrician and/or PCP. At present, the Children’s Center does not mail or fax reports to providers without a written request from the patient

Make an Appointment

Phone
(318) 813-2960

Fax
(318) 813-2989


1450 Claiborne Ave
Shreveport, LA, 71103


We accept most major insurances, as well as Medicaid.