St. Jude Affiliate Clinic

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Located inside Feist-Weiller Cancer Center at LSU Health Shreveport, Main Campus

BUILDING ADDRESS: 1405 Kings Highway, Shreveport, LA 71103 (use for GPS)
MAILING ADDRESS: 1501 Kings Highway, Shreveport, LA 71103
(318) 626-0772 phone

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patient information

What is a St. Jude Affiliate Clinic?

The St. Jude Affiliate Program makes treatments developed as clinical trials at St. Jude Children’s Research Hospital available to more children by offering much of the care close to home. The St. Jude Affiliate Program is a network of pediatric hematology-oncology clinics, hospitals, and in some cases, universities united to extend the mission of St. Jude. The physicians and staff at these sites work in collaboration with the staff of St. Jude to deliver state-of-the-art care and innovative clinical trials to children with cancer and blood disorders.

 

Is Feist-Weiller Cancer Center a St. Jude Affiliate Clinic location?

Yes, Feist-Weiller Cancer Center at LSU Health Shreveport houses one of eight St. Jude Affiliate Clinics.

How do I make an appointment?

New pediatric patients must first be diagnosed with cancer or a hematologic disorder either at LSU Health Shreveport or another facility. Contact the Clinic Administrative Assistant at (318) 626-2001 to schedule an appointment and answer any of your questions.

 

I need to re-schedule an appointment.

Please call (318) 626-0772.

Where will my child be treated?

The physicians will determine if the child’s initial evaluation is in the Shreveport affiliate clinic or the St. Jude Children’s Research Hospital in Memphis followed by treatment in the Shreveport clinic. Typically, this is a physician to physician discussion.

I am a physician and need to refer a patient.

If you have a question about referrals, please call the Clinic Administrative Assistant at (318) 626-2001

I have a question regarding treatment in the St. Jude clinic.

Please call (318) 626-2001. The Clinic Administrative Assistant will be available to answer your questions.

What do I need to know before my appointment?

  • You must be registered for each clinic visit or before having a test.
  • Please allow for time to park; parking is available at identified parking lots.
  • Clinic registration is done by appointment time. To decrease your overall waiting time, we recommend that you do not arrive more than 30 minutes prior to your appointment.
  • Please leave your valuables at home.

What do I need to bring with me to my appointment?

  • Picture ID
  • All Insurance Information
  • Required Referral letter from you Primary Care Physician (community care referral)
  • Any required co-payments/deposits (Ochsner LSU Health Shreveport Academic Medical Center accepts Visa and MasterCard)
  • Current proof of income for patients requesting free care classification
  • Your medications -- prescription bottles and over the counter medications

 

What if I am admitted to the hospital?

Pediatric patients will be admitted to The Children’s Hospital at Ochsner LSU Health Shreveport Academic Medical Center. Occasionally, pediatric patients are referred directly to St. Jude Children’s Research Hospital in Memphis, TN. The medical staff will handle these arrangements.

 

How do I get a second opinion?

Have relevant clinic notes, diagnostics, pathology reports, prior treatment records and appropriate contact information faxed to (318) 813-1043. The referral should clearly state Second Opinion. The Clinic Administrative Coordinator will be in contact to schedule an appointment.

How do I get my prescriptions refilled?

If you are a patient in the St. Jude Affiliate Clinic in Shreveport and need a prescription refill, call (318) 626-0811. This voicemail will be checked at the end of each business day. Be sure to leave your name, the medication needed, date of birth, pharmacy name and phone number along with a phone number where you can be reached. Please allow 24 hours for the staff to handle this request.

 

Is there a charge for a copy of my records?

Yes. Fees for copies of records are determined by Louisiana state law; the fees will be explained when you call RELEASE OF INFORMATION at (318) 626-2069.

How do I get a copy of my records?

Call RELEASE OF INFORMATION at (318) 626-2069 to get your medical records.

Can I get a copy of my X-Rays?

Yes. To obtain a copy of x-rays call the MEDICAL RECORDS DEPARTMENT at (318) 626-2069. The process will be explained and any questions you have will be answered.

Is there a charge for a copy of my X-Rays?

No. You must present a photo ID and the X-Ray will be copied to a CD

Can I participate in a Clinical Trial?

St. Jude Children’s Research Hospital is a research hospital. Pediatric patients in affiliate clinics may qualify medically for St. Jude trials.

Payment Information

Will I receive a bill?

Families never receive a bill from St. Jude for treatment. While St. Jude Children’s Research Hospital does accept insurance, many services provided by St. Jude have never been covered by insurance, and will not be in the future. The same is true for all treatment received at the St. Jude Affiliate Clinic located in Feist-Weiller Cancer Center.

Children treated in the St. Jude Affiliate Clinic will not be billed a co-pay. Children who are covered by insurance will have their insurance billed first. The remaining balance will be forwarded to St. Jude Research Hospital.

If you have questions regarding billing, please call the Ochsner LSU Health Shreveport Academic Medical Center billing office at (318) 654-6760.