Intensive Care Unit Visitors' Guide
Burn ICU – Medical ICU – Surgical/ Neuro ICU – Neonatal ICU – Pediatric ICU
We take pride in providing the absolute best patient care. In order to meet these high standards, the Intensive Care Unit (ICU) has implemented several rules to better serve our patients and their loved ones. Please follow the following visitation times for the ICU in which your loved one is in.
During visitation, only 2 visitors are allowed at the bedside at a time. This reduces overstimulation of critically ill patients and overcrowding of the ICU. Also, children under the age of 16 are not allowed into the ICU. This is because children do not have full immunity to many diseases and may be traumatized by the sights and sounds of our unit.
Phone Calls and Privacy
We ask that phone calls be restricted to visitation times, as these times are already set aside for families to receive patient information and updates. You may call 318-675-6930 to request a status report. The status report will be listed as "Good-Fair-Serious-Critical." A password will be required to get additional information. To obtain a password, a family spokesperson, preferably the next of kin or decision maker needs to talk to the nurse caring for your loved one and he/she will issue a password to a single individual. This spokesperson is the only one who can receive phone updates. He/she should advise other family members of the patient's status and plan of care.
Cell Phone Usage and Manners
Patients may use cell phones to make calls. In the ICU cell phones are only used for patients to call and talk to their loved ones. Other patients in the ICU are undergoing stressful situations and we would like to maintain a quiet and calm environment. In support of this, please prior to entering the ICU, please make sure your cell phone is on silent or vibrate. In addition, please make your phone calls outside the ICU. Visiting times are limited and the nursing staff want you to receive updated information for your loved one. We encourage you to update all other family members after visitation has ended.
Prevention of Infection
As you enter and leave the ICU, please be sure to wash your hands or use hand sanitizer gel. As your loved one is already ill or injured, his/her immune system may not be able to protect from even minor illness. Additionally, you don't want to carry germs home from the hospital.